{"id":45266,"date":"2025-06-05T15:32:10","date_gmt":"2025-06-05T19:32:10","guid":{"rendered":"https:\/\/ourpublicservice.org\/?post_type=pps_course&#038;p=45266"},"modified":"2025-07-02T11:10:56","modified_gmt":"2025-07-02T15:10:56","slug":"elearning-employee-engagement-strategy","status":"publish","type":"pps_course","link":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/","title":{"rendered":"From Strategy to Action: Unlocking Employee Engagement in the Public Sector"},"content":{"rendered":"\n<div class=\"wp-block-pps-gutenberg-blocks-full-width-column pps-full-width-column\" data-bg-type=\"color\" data-bg-color-opacity=\"100\" data-bg-overlay-color-opacity=\"100\"><div class=\"pps-overlay\">\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pps-gutenberg-blocks-full-width-column pps-full-width-column\" style=\"background-color:rgba(246,246,246,0.85)\" data-bg-type=\"color\" data-bg-color=\"#f6f6f6\" data-bg-color-opacity=\"85\" data-bg-overlay-color-opacity=\"100\"><div class=\"pps-overlay\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pps-gutenberg-blocks-anchor anchor\" id=\"course-structure\" data-anchor-name=\"Course Structure\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"program-structure\">Course Overview<\/h2>\n\n\n\n<p>Through our years of studying public sector organizations that create a culture of high engagement, we have found that high performing organizations take four major steps from year-to-year to reach increased levels of engagement. These four steps are the secret to consistently engaging public sector employees and serve as the outline for this course.&nbsp;<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-pps-gutenberg-blocks-separator pps-separator\" style=\"border:none;height:8px;background-color:#015081;color:#015081\" data-color=\"#015081\" data-color-opacity=\"100\" data-thickness=\"8\"\/>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-content-module-1\" style=\"text-transform:uppercase\">Content Module 1<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-listen-to-employee-feedback\" style=\"text-transform:uppercase\">Listen to Employee Feedback<\/h5>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>High performing public sector organizations begin by listening to what employees are concerned about through surveys, focus groups and other data. They study the data and identify priority areas based on the trends they find in it.&nbsp;<\/p>\n\n\n\n<p>By the end of this module, you will:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recognize the impact that increased employee engagement has on performance.<\/li>\n\n\n\n<li>Identify the four major steps needed to effectively improve employee engagement.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-pps-gutenberg-blocks-separator pps-separator\" style=\"border:none;height:8px;background-color:#015081;color:#015081\" data-color=\"#015081\" data-color-opacity=\"100\" data-thickness=\"8\"\/>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-content-module-2\" style=\"text-transform:uppercase\">Content Module 2<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-plan-meaningful-efforts\" style=\"text-transform:uppercase\">Plan Meaningful Efforts<\/h5>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Public sector leaders must use their data to plan meaningful interventions that set clear goals and respond to employee concerns. They develop action plans that they hold themselves accountable for implementing throughout the year.<\/p>\n\n\n\n<p>By the end of this module, you will:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Develop robust employee engagement outcomes to measure the progress and success of their employee engagement initiatives.<\/li>\n\n\n\n<li>Prioritize employee engagement solutions that will achieve desired employee engagement outcomes.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-pps-gutenberg-blocks-separator pps-separator\" style=\"border:none;height:8px;background-color:#015081;color:#015081\" data-color=\"#015081\" data-color-opacity=\"100\" data-thickness=\"8\"\/>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-content-module-3\" style=\"text-transform:uppercase\">Content Module 3<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-act-on-your-plans\" style=\"text-transform:uppercase\">Act on Your Plans<\/h5>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Organizations must consistently act on what they have committed to do. By prioritizing intentional stakeholder management and creating clear role division, organizations can achieve great results.<\/p>\n\n\n\n<p>By the end of this module, you will:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Determine what key personnel you need to carry out your engagement strategies.&nbsp;&nbsp;<\/li>\n\n\n\n<li>Manage stakeholders to effectively implement their action plans.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<hr class=\"wp-block-pps-gutenberg-blocks-separator pps-separator\" style=\"border:none;height:8px;background-color:#015081;color:#015081\" data-color=\"#015081\" data-color-opacity=\"100\" data-thickness=\"8\"\/>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-content-module-4\" style=\"text-transform:uppercase\">Content Module 4<\/h6>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-communicate-your-impact\" style=\"text-transform:uppercase\">Communicate Your Impact<\/h5>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Consistently sharing with employees what actions are being taken and reminding them what you have done to improve their workplace is fundamental to success. As leaders complete this step successfully, employees build trust in leadership and engagement improves.<\/p>\n\n\n\n<p>By the end of this module, you will:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Establish effective feedback loops to enhance employee engagement.<\/li>\n\n\n\n<li>Develop the ability to make informed, strategic decisions about the intent, content, timing and channels for internal employee engagement communications.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p>Upon successful completion, you\u2019ll receive:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>Certificate of Completion<\/strong> from the <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/\" target=\"_blank\" rel=\"noreferrer noopener\">Public Service Leadership Institute<\/a><\/li>\n\n\n\n<li>A <strong>shareable digital badge<\/strong>, perfect for adding to your LinkedIn profile or resume&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<a class=\"wp-block-pps-gutenberg-blocks-button pps-button rectangular_with_border primary with-icon\" target=\"_blank\" href=\"https:\/\/ourpublicservice.mrooms.net\/local\/commerce\/browseproducts.php?productid=22\" data-label=\"Buy this course\" data-color=\"#FFFFFF\" data-color-opacity=\"100\" data-bg-color=\"#015081\" data-bg-color-opacity=\"100\" data-graphic-position=\"after\" data-button-style=\"rectangular_with_border\" data-theme-style=\"primary\" data-graphic-type=\"icon\" data-type-of-url=\"page\" data-icon=\"arrow-up-right-from-square\" style=\"color:#FFFFFF;border:1px solid #FFFFFF;background-color:#015081\" rel=\"noopener noreferrer\"><span>Buy this course<\/span><i class=\"fa fa-arrow-up-right-from-square after\"><\/i><\/a>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"background-color:rgba(214,239,255,0.95);color:#000000\" data-bg-color=\"#d6efff\" data-bg-color-opacity=\"95\" data-color=\"#000000\" data-border-thickness=\"0\" class=\"wp-block-pps-gutenberg-blocks-styled-container pps-styled-container\">\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-more-elearning-courses-coming-soon-nbsp\" style=\"font-size:18px;text-transform:uppercase\">More eLearning Courses coming soon!&nbsp;<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Leading with Your Values<\/li>\n\n\n\n<li>Public Sector Customer Experience<\/li>\n\n\n\n<li>Creating a Healthy Office Culture<\/li>\n\n\n\n<li>Building Trust<\/li>\n\n\n\n<li>Influencing Stakeholders&nbsp;<\/li>\n<\/ul>\n\n\n\n<p style=\"font-size:18px\"><em>If you have further questions, please see the <a href=\"#faqs\">FAQ section<\/a>.&nbsp;&nbsp;<\/em><\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pps-gutenberg-blocks-full-width-column pps-full-width-column\" data-bg-type=\"color\" data-bg-color-opacity=\"100\" data-bg-overlay-color-opacity=\"100\"><div class=\"pps-overlay\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-pps-gutenberg-blocks-anchor anchor\" id=\"faqs\" data-anchor-name=\"FAQs\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs\">FAQs<\/h2>\n\n\n<div class='pps-accordion-block align '>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Who is eligible to apply?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>eLearning courses and certificates are designed for all public service leaders, HR professionals and employees in state, local and federal government. Offerings may be recommended for specific types of leaders (e.g., emerging, leader of projects, leader of leaders or leader of organizations). But other leaders may also sign up.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Am I eligible?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>Everyone is eligible to participate in our courses, whether you are a current or former government employee, aspiring to be a government employee, or interested in learning about the unique challenges and opportunities of government work.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: How will I know if I have signed up for the course correctly?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>After purchasing a course, you will receive an automated message from our eLearning platform with a receipt and instructions on how to create an account.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Can I share course access?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>No. Sharing courses with others is prohibited. We ask users to keep their login credentials to themselves. (<a href=\"https:\/\/ourpublicservice.org\/terms-of-use-elearning\/\" target=\"_blank\" rel=\"noopener\">Terms of Use<\/a>)<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: How much does the course cost?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>This course costs $585.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Can I purchase a course on behalf of someone else?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>Yes, you can purchase a single course, or multiple \u201cseats\u201d for a single course or certificate program. Upon payment, you will be emailed a list of voucher codes that allow users to gain access to the course.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: When is payment due?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p><span class=\"TextRun SCXW134826494 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW134826494 BCX0\">Payment is due <\/span><span class=\"NormalTextRun SCXW134826494 BCX0\">before you <\/span><span class=\"NormalTextRun SCXW134826494 BCX0\">creat<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\">e<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> an account and start<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> a course<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> or program<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\">. In lieu of direct payment, potential users<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> (or those <\/span><span class=\"NormalTextRun SCXW134826494 BCX0\">purchasing<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> multiple seats)<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> can request an invoice for their organization to process. Following the confirmed payment from an invoice, an automated email confirming<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> receipt, a voucher <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW134826494 BCX0\">code<\/span><span class=\"NormalTextRun SCXW134826494 BCX0\"> and steps to create an account will be emailed.<\/span> <span class=\"NormalTextRun CommentStart SCXW134826494 BCX0\">Please contact<\/span> <span class=\"NormalTextRun CommentStart SCXW134826494 BCX0\">Jennifer Benbow at <\/span><\/span><a class=\"Hyperlink SCXW134826494 BCX0\" href=\"mailto:jbenbow@ourpublicservice.org\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"FieldRange SCXW134826494 BCX0\"><span class=\"TextRun SCXW134826494 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW134826494 BCX0\">jbenbow@ourpublicservice.org<\/span><\/span><\/span><\/a><span class=\"TextRun SCXW134826494 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW134826494 BCX0\"> or (202) 495-3339 to request an invoice.<\/span><\/span><span class=\"EOP SCXW134826494 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:240,&quot;335559740&quot;:336}\">\u00a0<\/span><\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: What forms of payment do you accept for tuition payment?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>We accept the following forms of payment:<\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Credit card (Visa, Mastercard or American Express)<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Purchase order or Standard Form 182 (SF-182)<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Automated Clearing House (ACH) transfer or check<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: For how long do I have access a this course? <\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>You have access to this course for 60 days after enrollment. You\u2019ll retain access to all materials for 1 additional week after your 60 days have ended.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: I am no longer able to complete a course, will I receive a refund?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p><span data-contrast=\"none\">All eLearning course purchases are <\/span><b><span data-contrast=\"none\">nonrefundable<\/span><\/b><span data-contrast=\"none\">. Once a course has been purchased, no refunds will be issued.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We understand that unexpected situations can arise. If you are facing an <\/span><b><span data-contrast=\"none\">extenuating circumstance<\/span><\/b><span data-contrast=\"none\">, please email us at <a href=\"mailto:moodlesupport@ourpublicservice.org\">moodlesupport@ourpublicservice.org<\/a>, and we will review your situation on a case-by-case basis.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Thank you for understanding.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Where will sessions take place?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>All courses are in Moodle, an online learning platform that hosts all the course materials, activities, and resources you will need. After you have purchased your course and set up your account, you will be able to access your course content, participate in discussion forums, complete course activities, and track your progress. Our course is organized into modules and every module has several lessons.<\/p>\n<p>The course is asynchronous. This means you can start and stop the course on your own time as long as you complete it before your access expires.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Can I take the course using any device?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p>While you can use any device including laptop, desktop computer, phones, and tablets, we highly encourage the use of laptops or desktop for optimal user experience. We are working diligently to improve the mobile and app users experience.<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t<div class='accordion-item'>\r\n\t\t<div class='accordion-item-topic'>\r\n\t\t\t<div>Q: Who should I contact if I have more questions about eLearning?<\/div>\r\n\t\t\t<div><i class=\"fas fa-angle-down\"><\/i><\/div>\r\n\t\t<\/div>\r\n\t\t<div class='accordion-item-content'>\r\n\t\t\t<p><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\">Please review our <\/span><a href=\"https:\/\/ourpublicservice.org\/terms-of-use-elearning\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\">Terms of Use<\/span><\/a><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"> for more information. If you have additional questions, please contact <a href=\"mailto:moodlesupport@ourpublicservice.org\">moodlesupport@ourpublicservice.org<\/a>.<\/span><\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\r\n<script>\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n\t\tvar accordion_items = document.querySelectorAll('.pps-accordion-block .accordion-item-topic');\r\n\t\tfor(var i = 0; i < accordion_items.length; i++) {\r\n\t\t\taccordion_items[i].addEventListener('click', function() {\r\n\t\t\t\tthis.parentNode.classList.toggle('opened');\r\n\t\t\t});\r\n\t\t}\r\n\t});\r\n<\/script>\r\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<a class=\"wp-block-pps-gutenberg-blocks-button alignleft pps-button rectangular_without_border tertiary with-icon p-0 m-0\" target=\"_self\" href=\"https:\/\/ourpublicservice.org\/course\/elearning\/\" data-label=\"Back to eLearning offerings\" data-color=\"#000000\" data-color-opacity=\"100\" data-bg-color=\"#ffffff\" data-bg-color-opacity=\"100\" data-graphic-position=\"before\" data-button-style=\"rectangular_without_border\" data-theme-style=\"tertiary\" data-graphic-type=\"icon\" data-type-of-url=\"page\" data-icon=\"arrow-left \" style=\"color:#000000;border:1px solid #000000;background-color:#ffffff\" rel=\"noopener noreferrer\"><i class=\"fa fa-arrow-left  before\"><\/i><span>Back to eLearning offerings<\/span><\/a>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This self-paced course will allow you to gain essential information for effectively planning, implementing and managing a public sector employee engagement strategy.<\/p>\n","protected":false},"featured_media":45267,"template":"","pps_locality":[12434,12435],"pps_location":[11940],"pps_course_topic":[],"class_list":["post-45266","pps_course","type-pps_course","status-publish","has-post-thumbnail","hentry","pps_locality-federal","pps_locality-state-local","pps_location-virtual"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unlocking Employee Engagement in the Public Sector &#8226; eLearning<\/title>\n<meta name=\"description\" content=\"The Partnership for Public Service is a nonprofit, nonpartisan organization that strives for a more effective government for the American people.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"From Strategy to Action: Unlocking Employee Engagement in the Public Sector\" \/>\n<meta property=\"og:description\" content=\"Boost your public sector performance through a proven employee engagement strategy that prioritizes employee concerns and goals.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/\" \/>\n<meta property=\"og:site_name\" content=\"Partnership for Public Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/partnershipforpublicservice\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-02T15:10:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@RPublicService\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/\",\"url\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/\",\"name\":\"Unlocking Employee Engagement in the Public Sector &#8226; eLearning\",\"isPartOf\":{\"@id\":\"https:\/\/ourpublicservice.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg\",\"datePublished\":\"2025-06-05T19:32:10+00:00\",\"dateModified\":\"2025-07-02T15:10:56+00:00\",\"description\":\"Boost your public sector performance through a proven employee engagement strategy that prioritizes employee concerns and goals.\",\"breadcrumb\":{\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage\",\"url\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg\",\"contentUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg\",\"width\":2560,\"height\":1280},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ourpublicservice.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"From Strategy to Action: Unlocking Employee Engagement in the Public Sector\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ourpublicservice.org\/#website\",\"url\":\"https:\/\/ourpublicservice.org\/\",\"name\":\"Partnership for Public Service\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/ourpublicservice.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ourpublicservice.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ourpublicservice.org\/#organization\",\"name\":\"Partnership for Public Service\",\"url\":\"https:\/\/ourpublicservice.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png\",\"contentUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png\",\"width\":300,\"height\":58,\"caption\":\"Partnership for Public Service\"},\"image\":{\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/partnershipforpublicservice\/\",\"https:\/\/x.com\/RPublicService\",\"https:\/\/www.instagram.com\/rpublicservice\/\",\"https:\/\/www.linkedin.com\/company\/partnership-for-public-service\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Unlocking Employee Engagement in the Public Sector &#8226; eLearning","description":"The Partnership for Public Service is a nonprofit, nonpartisan organization that strives for a more effective government for the American people.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/","og_locale":"en_US","og_type":"article","og_title":"From Strategy to Action: Unlocking Employee Engagement in the Public Sector","og_description":"Boost your public sector performance through a proven employee engagement strategy that prioritizes employee concerns and goals.","og_url":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/","og_site_name":"Partnership for Public Service","article_publisher":"https:\/\/www.facebook.com\/partnershipforpublicservice\/","article_modified_time":"2025-07-02T15:10:56+00:00","og_image":[{"width":2560,"height":1280,"url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@RPublicService","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/","url":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/","name":"Unlocking Employee Engagement in the Public Sector &#8226; eLearning","isPartOf":{"@id":"https:\/\/ourpublicservice.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage"},"image":{"@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage"},"thumbnailUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg","datePublished":"2025-06-05T19:32:10+00:00","dateModified":"2025-07-02T15:10:56+00:00","description":"Boost your public sector performance through a proven employee engagement strategy that prioritizes employee concerns and goals.","breadcrumb":{"@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#primaryimage","url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg","contentUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2025\/06\/From-Strategy-to-Action-Unlocking-Employee-Engagement-in-the-Public-Sector-eLearning-Course-scaled-e1749150745531.jpg","width":2560,"height":1280},{"@type":"BreadcrumbList","@id":"https:\/\/ourpublicservice.org\/course\/elearning-employee-engagement-strategy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ourpublicservice.org\/"},{"@type":"ListItem","position":2,"name":"From Strategy to Action: Unlocking Employee Engagement in the Public Sector"}]},{"@type":"WebSite","@id":"https:\/\/ourpublicservice.org\/#website","url":"https:\/\/ourpublicservice.org\/","name":"Partnership for Public Service","description":"","publisher":{"@id":"https:\/\/ourpublicservice.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ourpublicservice.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ourpublicservice.org\/#organization","name":"Partnership for Public Service","url":"https:\/\/ourpublicservice.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/","url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png","contentUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png","width":300,"height":58,"caption":"Partnership for Public Service"},"image":{"@id":"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/partnershipforpublicservice\/","https:\/\/x.com\/RPublicService","https:\/\/www.instagram.com\/rpublicservice\/","https:\/\/www.linkedin.com\/company\/partnership-for-public-service"]}]}},"_links":{"self":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/pps_course\/45266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/pps_course"}],"about":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/types\/pps_course"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/media\/45267"}],"wp:attachment":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/media?parent=45266"}],"wp:term":[{"taxonomy":"pps_locality","embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/pps_locality?post=45266"},{"taxonomy":"pps_location","embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/pps_location?post=45266"},{"taxonomy":"pps_course_topic","embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/pps_course_topic?post=45266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}