{"id":42781,"date":"2024-11-13T13:00:10","date_gmt":"2024-11-13T18:00:10","guid":{"rendered":"https:\/\/ourpublicservice.org\/?p=42781"},"modified":"2024-11-13T13:00:15","modified_gmt":"2024-11-13T18:00:15","slug":"a-participatory-approach-to-measuring-employee-experience","status":"publish","type":"post","link":"https:\/\/ourpublicservice.org\/blog\/a-participatory-approach-to-measuring-employee-experience\/","title":{"rendered":"A participatory approach to measuring the employee experience"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. \u00a0\u00a0<\/p>\n\n\n\n<p>In making this shift, the Partnership learned five key elements to developing <a href=\"https:\/\/ourpublicservice.org\/our-solutions\/employee-engagement\/engagement-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee experience evaluations<\/a> that reflect the views and perspectives of staff and leadership across the organization. These concepts would benefit any federal agency or organization that seeks to better understand the core needs of their employees and make decisions using <a href=\"https:\/\/bestplacestowork.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">input from the full breadth of the workforce<\/a>.\u00a0\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-start-by-including-leadership-and-staff\">Start by including leadership and staff<\/h3>\n\n\n\n<p>The Partnership\u2019s Monitoring Evaluation and Learning, or MEL, team engaged leadership and staff before the employee experience survey was distributed. Leaders provided the MEL team with issues they wanted to explore, and staff were invited to provide feedback on the survey once it was drafted. \u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-include-both-qualitative-and-quantitative-methods\">Include both qualitative and quantitative methods <\/h3>\n\n\n\n<p>In our survey, the quantitative data provided a broad overview of workplace issues and themes. The MEL team used qualitative information to delve deeper into specific areas of interest.\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-collaboration\">Collaboration<\/h3>\n\n\n\n<p>After the MEL team analyzed the survey data, it worked with others to develop prompts for listening sessions\u00a0with employees across different career levels. The team then analyzed what it heard during the listening sessions and presented a summary to leadership so it could make informed policy decisions.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-strengthen-the-organization-s-ability-to-understand-and-use-data\">Strengthen the organization\u2019s ability to understand and use data<\/h3>\n\n\n\n<p>Over the past two years, the MEL team hosted \u201cData Talks\u201d that aim to provide employees across the Partnership with a better understanding of statistics, data collection methods, evaluation methodology and other topics.\u00a0\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-transparent-communication\">Transparent communication<\/h3>\n\n\n\n<p>The Partnership used a robust internal communications strategy to inform employees about the survey, the listening sessions and the subsequent employee engagement action plan.\u00a0All the material was also made available to staff on different platforms.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Applying these five strategies&nbsp;requires a heavy investment of time and resources. But the benefits are clear: By including a wide range of perspectives in the development of employee experience surveys, organizations can build a more equitable workplace, cultivate trust between leadership and staff, and promote a culture of continuous learning.&nbsp;&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Recently, the Partnership for Public Service has applied a more inclusive and participatory approach to the way it measures the employee experience. \u00a0\u00a0 In making this shift, the Partnership learned five key elements to developing employee experience evaluations that reflect the views and perspectives of staff and leadership across the organization. These concepts would benefit&#8230;<\/p>\n","protected":false},"author":206,"featured_media":42782,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"sort-date":"","content-type":"","om_disable_all_campaigns":false,"_searchwp_excluded":"","footnotes":""},"categories":[7589,9038],"tags":[9110,9046],"class_list":["post-42781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-engagement","category-partnership-insights","tag-employee-experience","tag-federal-employee-viewpoint-survey"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A participatory approach to measuring the employee experience<\/title>\n<meta name=\"description\" content=\"The Partnership for Public Service is a nonprofit, nonpartisan organization that strives for a more effective government for the American people.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ourpublicservice.org\/blog\/a-participatory-approach-to-measuring-employee-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A participatory approach to measuring the employee experience\" \/>\n<meta property=\"og:description\" content=\"Discover how to effectively measure employee experience. 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