{"id":39695,"date":"2024-02-07T09:52:31","date_gmt":"2024-02-07T14:52:31","guid":{"rendered":"https:\/\/ourpublicservice.org\/?p=39695"},"modified":"2024-02-07T09:53:02","modified_gmt":"2024-02-07T14:53:02","slug":"new-partnership-network-helps-federal-communicators-share-agency-success-stories","status":"publish","type":"post","link":"https:\/\/ourpublicservice.org\/blog\/new-partnership-network-helps-federal-communicators-share-agency-success-stories\/","title":{"rendered":"New Partnership network helps federal communicators share agency success stories"},"content":{"rendered":"
\n
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Donna Garland, chair of the Partnership\u2019s PAO Roundtable; deputy associate administrator for communication and marketing, General Services Administration.<\/figcaption><\/figure><\/div>\n\n\n

In January 2024, Donna Garland, a senior communications leader at the General Services Administration, became chair of the Partnership for Public Service\u2019s <\/em>Public Affairs Officers Roundtable.<\/em><\/a><\/p>\n\n\n\n

The roundtable, one of more than a dozen <\/em>federal networks<\/em><\/a> organized by the Partnership, works to rebuild trust in government by providing a space for federal communicators to share best practices for communicating their agencies\u2019 impact on the public. <\/em> <\/p>\n\n\n\n

In a recent interview, Garland talked about her work in federal communications, why she joined the roundtable and what she has learned as a result. The interview has been lightly edited for clarity. <\/em> <\/p>\n\n\n\n

Describe your background in federal service. <\/strong> <\/h3>\n\n\n\n

I just celebrated my 30-year anniversary in government. Before that, I worked in the private and social sectors for organizations such as Hallmark, the Children\u2019s Defense Fund and the Urban League. I relish the challenge of promoting agency messages in a polarized world. Career civil servants bring continuity to government, and we don’t talk enough about the value and impact of that stability. <\/p>\n\n\n\n

<\/div>\n\n\n\n

Why did you join the PAO Roundtable?<\/strong> <\/h3>\n\n\n\n

I was familiar with the Partnership and appreciated its work in the communications space. When I was with the Centers for Disease Control and Prevention, several of our employees were honored at the Samuel J. Heyman Service to America Medals\u00ae<\/a> program, and we have always recognized Public Service Recognition Week<\/a> as an important internal communications opportunity at GSA.  <\/p>\n\n\n\n

How have you applied what you learned in the roundtable to your work?<\/strong> <\/h3>\n\n\n\n

The ability to collaborate and share insights has been invaluable. During one of its first meetings, the roundtable brought in best-selling author Michael Lewis, and I was able to use some of his perspectives on storytelling around public servants in meetings with GSA leadership. During another meeting, a colleague from the Smithsonian shared that she encouraged staff to reuse content five times in five different ways. I\u2019ve carried that lesson to GSA, where we have a small team that is always creating things. It was a great lesson about maximizing limited resources as part of a communications strategy.      <\/p>\n\n\n\n

Why should other federal communicators join the roundtable?<\/strong> <\/h3>\n\n\n\n

It creates a safe space for federal communicators to learn from people at different agencies, providing an equitable and accessible space for conversation, and offers a reality check on what\u2019s happening in the federal communications space.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

In January 2024, Donna Garland, a senior communications leader at the General Services Administration, became chair of the Partnership for Public Service\u2019s Public Affairs Officers Roundtable. The roundtable, one of more than a dozen federal networks organized by the Partnership, works to rebuild trust in government by providing a space for federal communicators to share…<\/p>\n","protected":false},"author":206,"featured_media":39697,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"sort-date":"","content-type":"","om_disable_all_campaigns":false,"_searchwp_excluded":"","footnotes":""},"categories":[7594],"tags":[9131,9061,12254],"class_list":["post-39695","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-collaboration","tag-communications","tag-federal-communicators-network","tag-public-affairs-officers-roundtable"],"acf":[],"yoast_head":"\nNew Partnership network helps federal communicators share agency success stories<\/title>\n<meta name=\"description\" content=\"The Partnership for Public Service is a nonprofit, nonpartisan organization that 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