{"id":38839,"date":"2023-10-23T13:39:00","date_gmt":"2023-10-23T17:39:00","guid":{"rendered":"https:\/\/ourpublicservice.org\/?p=38839"},"modified":"2025-09-08T12:50:22","modified_gmt":"2025-09-08T16:50:22","slug":"using-our-leadership-model-to-become-a-better-supervisor","status":"publish","type":"post","link":"https:\/\/ourpublicservice.org\/blog\/using-our-leadership-model-to-become-a-better-supervisor\/","title":{"rendered":"Using our Public Service Leadership Model to become a better supervisor"},"content":{"rendered":"\n<p><strong>IMAGINE<\/strong> getting a new responsibility you\u2019ve never had before. You\u2019ve demonstrated signs of success but have never had to work in this new area full time. Starting now, other people rely on you and expect you to produce and have an immediate impact.&nbsp;&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1024x1024.jpg\" alt=\"Public Service Leadership Model\" class=\"wp-image-27953\" style=\"width:341px;height:341px\" srcset=\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1024x1024.jpg 1024w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-300x300.jpg 300w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-150x150.jpg 150w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-768x768.jpg 768w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-250x250.jpg 250w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1536x1536.jpg 1536w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-2048x2048.jpg 2048w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1600x1600.jpg 1600w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1920x1920.jpg 1920w, https:\/\/ourpublicservice.org\/wp-content\/uploads\/2022\/03\/LM21_Leadership-Model-scaled-1-1200x1200.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Public Service Leadership Model<\/figcaption><\/figure><\/div>\n\n\n<p>You might be thinking that the new responsibility involves managing a project or a budget. But what about supervising? Whether it\u2019s one direct report, four people or a team of 10, supervising is often a side responsibility placed on those who demonstrate high performance in their area of expertise. More often than not, supervising is also the hardest skill to develop during your next career phase.&nbsp;<\/p>\n\n\n\n<p><strong>If you\u2019re new to supervising or need a reminder<\/strong>, here are a few keys from our <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/public-service-leadership-model\/\" target=\"_blank\" rel=\"noreferrer noopener\">Public Service Leadership Model<\/a> to elevate your supervision style.&nbsp;<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Self-Reflection.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Fostering Engagement.\u00a0\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Adaptability.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Accountability.&nbsp;<\/li>\n<\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-1-self-reflection\">1. <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/public-service-leadership-model\/becoming-self-aware\/#self-reflection\" target=\"_blank\" rel=\"noreferrer noopener\">Self-Reflection<\/a><\/h4>\n\n\n\n<p>Supervising is like being on a tight rope with a pole, balancing your technical responsibilities on one side and your supervision responsibilities on the other. Wherever you are in your journey as a supervisor, take the time to reflect. That might be the hardest part, finding time! Then remember <strong>to be honest with yourself<\/strong>. You aren\u2019t expected to be perfect.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Try starting here: Put a calendar hold on your calendar for 15 minutes at the end of each week. Don\u2019t think about it, <strong>do it now<\/strong>,<strong> <\/strong>and consider asking yourself the following reflective questions:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What do I want to replicate from great supervisors I\u2019ve observed? What do I want to avoid?&nbsp;<\/li>\n\n\n\n<li>What went well during my check-ins this week?&nbsp;<\/li>\n\n\n\n<li>Was I clear when delegating tasks during that meeting?&nbsp;<\/li>\n\n\n\n<li>Did I create time for everyone to contribute or voice opinions during meetings?&nbsp;<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-2-fostering-engagement\">2. <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/public-service-leadership-model\/engaging-others\/#dei\" target=\"_blank\" rel=\"noreferrer noopener\">Fostering Engagement<\/a><\/h4>\n\n\n\n<p>You might be younger than some of your direct reports or&nbsp; supervising a former peer. To build trust, understand that everyone has unique perspectives on decisions, their work, organizational change and more, and that it\u2019s your responsibility to create an environment where everyone feels comfortable speaking up, contributing and being themselves.&nbsp;&nbsp;<\/p>\n\n\n\n<p>To do this, be genuinely curious, ask open-ended questions and listen, follow up if needed, and show you care by demonstrating respect and treating others as they wish to be treated.&nbsp;&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/public-service-leadership-model\/leading-change\/#adaptability\" target=\"_blank\" rel=\"noreferrer noopener\">Adaptability<\/a>&nbsp; <\/h4>\n\n\n\n<p>Think about this competency in two main ways:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adapt to the needs of your team and expectations from senior leaders<\/strong>. There\u2019s that tight rope again, but this time it\u2019s with a crowd of chaos below. When faced with decisions that impact everyone around you, how you adapt to meet your various audiences and stakeholders is key. How are you confidently conveying information on behalf of senior leaders? How are you demonstrating empathy when delivering uncomfortable news to direct reports?<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li><strong>Adapting to the needs of individuals on your team<\/strong>. You should be the same person to everyone but identify how each direct report prefers to be led and influenced. Leaders that are stuck in their ways when the situation necessitates change will eventually be leading only themselves. <\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<blockquote class=\"wp-block-quote has-medium-font-size is-layout-flow wp-block-quote-is-layout-flow\" style=\"border-radius:0px\">\n<p class=\"has-text-align-center\"><em>&#8220;Leaders that are stuck in their ways when the situation necessitates change will eventually be leading only themselves.&#8221;<\/em><\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-right is-layout-flow wp-block-quote-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left\">4. <a href=\"https:\/\/ourpublicservice.org\/public-service-leadership-institute\/public-service-leadership-model\/leading-change\/#adaptability\" target=\"_blank\" rel=\"noreferrer noopener\">Accountability<\/a><\/h4>\n<\/blockquote>\n\n\n\n<p>To hold your direct reports accountable, they need to see you <strong>hold yourself<\/strong> <strong>accountable<\/strong> and <strong>take<\/strong> <strong>responsibility<\/strong> for your actions or inactions. As you settle into your role, find quick wins and opportunities to take on a task, and follow through on time. Also aim to take sole ownership of decisions and consequences, good and bad.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In addition, whenever you get the opportunity to redirect praise and highlight your direct reports, take it! You\u2019ll earn their trust and loyalty in ways you can\u2019t imagine, and demonstrate for senior leaders your immense potential to grow beyond your current role.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-pps-gutenberg-blocks-separator pps-separator\" style=\"border:none;height:1px;background-color:rgba(0,132,212,0.3);color:rgba(0,132,212,0.3)\" data-color=\"#0084D4\" data-color-opacity=\"30\" data-thickness=\"1\"\/>\n\n\n\n<p>Next, take a breath. Really. Before meetings, presentations or even the beginning of the day, take a breath, be thoughtful of the few skill areas you want to focus \u2013the ones above are a great start\u2014and, as you learn and develop, know that these new behaviors will soon become a part of your elevated supervisory style.&nbsp;&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IMAGINE getting a new responsibility you\u2019ve never had before. You\u2019ve demonstrated signs of success but have never had to work in this new area full time. Starting now, other people rely on you and expect you to produce and have an immediate impact.&nbsp;&nbsp; You might be thinking that the new responsibility involves managing a project&#8230;<\/p>\n","protected":false},"author":206,"featured_media":38841,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"sort-date":"","content-type":"","om_disable_all_campaigns":false,"_searchwp_excluded":"","footnotes":""},"categories":[7594],"tags":[12013,9153],"class_list":["post-38839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership-collaboration","tag-public-service-leadership-institute","tag-public-service-leadership-model"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Using our Public Service Leadership Model to become a better 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