{"id":27492,"date":"2022-01-28T10:03:00","date_gmt":"2022-01-28T15:03:00","guid":{"rendered":"https:\/\/ourpublicservice.org\/?p=27492"},"modified":"2022-01-28T11:03:48","modified_gmt":"2022-01-28T16:03:48","slug":"how-data-serves-people-not-programs-in-california","status":"publish","type":"post","link":"https:\/\/ourpublicservice.org\/blog\/how-data-serves-people-not-programs-in-california\/","title":{"rendered":"How a shift in data operations helped California better serve people during the pandemic"},"content":{"rendered":"\n<p>There is great potential for data\u2014researchers can predict disease outbreak and allocate resources properly by following trends and analyzing data sets. Larger data sets can improve the predictive capacity of analyses. In 2016, the California Health and Human Services Agency began merging data from disparate programs to better serve the people of California.<\/p>\n\n\n\n<p>All publicly available datasets from 12 departments within the agency have been published using standard data categories and definitions on a single platform. This shift enabled the agency to respond more effectively and efficiently to the COVID-19 pandemic.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-responding-to-covid-19\">Responding to COVID-19<\/h3>\n\n\n\n<p>When COVID-19 hit, this platform democratized crucial case information for the media, hospitals, community groups and the general public, while still protecting individuals\u2019 privacy. The agency\u2019s internal data-sharing practice also laid the foundation for a vaccine data-use agreement with Centers for Disease Control and Prevention, which allowed California to distribute COVID-19 vaccines effectively once they became available.<\/p>\n\n\n\n<p>In addition, the platform enhanced the agency\u2019s ability to respond to health equity challenges during the pandemic. New types of data sharing and data dashboards, such as <a href=\"https:\/\/covid19.ca.gov\/equity\/\" target=\"_blank\" rel=\"noreferrer noopener\">covid19.ca.gov<\/a>, brought attention to health disparities and enabled health officials to target California\u2019s most vulnerable communities for vaccine distribution. Sharing this data on the new open-access platform helped ensure consistency in data reporting throughout California.<\/p>\n\n\n\n<p>This wasn\u2019t always the case. Prior to 2014, 12 different health and human services departments had 12 different ways to make their data publicly available. The silos between departments and even offices made it difficult to transfer data across the agency and reduced data transparency.<\/p>\n\n\n\n<p>Agency leaders recognized the opportunity to transform data operations to make data more accessible and useful for both the staff and the people they serve. Doing so required not only investment in technology and talent, but also a culture shift across the agency.<\/p>\n\n\n\n<p>\u201cWhether providing food stamps or Medicaid benefits, [health] agency departments all serve the same people of California. Shifting from being program-centered to person-centered helped multiple departments coalesce around the idea of data sharing during the pandemic,\u201d said Scott Christman, the former chief data officer at California\u2019s Department of Public Health.<\/p>\n\n\n\n<p>As a result, California established a model for others to update and modernize the ways in which they manage data to prevent serious illness and health crises. &nbsp;<\/p>\n\n\n\n<p><em>For more information and other lessons in managing public health data infrastructure, read our \u201c<\/em><a href=\"https:\/\/ourpublicservice.org\/publications\/retracing-steps\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Retracing Steps<\/em><\/a><em>\u201d report. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is great potential for data\u2014researchers can predict disease outbreak and allocate resources properly by following trends and analyzing data sets. Larger data sets can improve the predictive capacity of analyses. In 2016, the California Health and Human Services Agency began merging data from disparate programs to better serve the people of California. All publicly&#8230;<\/p>\n","protected":false},"author":73,"featured_media":27493,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"sort-date":"","content-type":"","om_disable_all_campaigns":false,"_searchwp_excluded":"","footnotes":""},"categories":[7592],"tags":[9489,7340,9132,11741],"class_list":["post-27492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government-effectiveness","tag-california","tag-covid-19","tag-data-sharing","tag-public-health"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How a shift in data operations helped California better serve people during the pandemic<\/title>\n<meta name=\"description\" content=\"In 2016, the California Health and Human Services Agency began merging data from disparate programs on a single platform, using standard data categories and definitions. This shift enabled the agency to respond more effectively and efficiently when the COVID-19 pandemic hit.\n&nbsp;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ourpublicservice.org\/blog\/how-data-serves-people-not-programs-in-california\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How a shift in data operations helped California better serve people during the pandemic\" \/>\n<meta property=\"og:description\" content=\"The California Health and Human Services Agency modernized its data management, which enabled it to respond more effectively to the pandemic.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ourpublicservice.org\/blog\/how-data-serves-people-not-programs-in-california\/\" \/>\n<meta property=\"og:site_name\" content=\"Partnership for Public 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