{"id":25725,"date":"2021-09-02T11:17:16","date_gmt":"2021-09-02T15:17:16","guid":{"rendered":"https:\/\/ourpublicservice.org\/?p=25725"},"modified":"2021-09-03T11:02:46","modified_gmt":"2021-09-03T15:02:46","slug":"department-of-homeland-security-employee-engagement","status":"publish","type":"post","link":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/","title":{"rendered":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers"},"content":{"rendered":"\n

At the Department of Homeland Security, our Best Places to Work in the Federal Government\u00ae<\/a> scores are an excellent example of why it is so important to get an understanding of the story behind the ranking. Equally as important is making sure the story we are telling captures more than what is wrong, especially when we are telling that story ourselves.<\/p>\n\n\n\n

DHS is a living, breathing organization made up of over 250,000 people \u2014 not just \u201cemployees.\u201d They worry about the same things all Americans worry about, take pride in the work they do and make sacrifices in order to honor the DHS mission to protect our nation. The resilience of the DHS workforce is unmatched: more than 80% of DHS\u2019s employees worked unpaid during recent government shutdowns, while 65% held the frontlines during the COVID pandemic. Every day, DHS employees perform some of the most difficult, dangerous\u2014and at times thankless\u2014work in the nation. This is an important part of the DHS story.<\/p>\n\n\n\n

Also part of our story is how we came to be. DHS was created in response to one of our nation\u2019s worst moments: when the incomprehensible attacks on our country occurred on September 11, 2001. As a result, numerous agencies and organizations were brought together to form the department we have today.<\/p>\n\n\n\n

Some of those agencies, such as Customs and Border Protection, have roots dating back to 1789. The U.S. Secret Service was created over 154 years ago, in 1865. And, added to this mixture of historically significant agencies were new agencies established to address emerging threats, such as the Federal Emergency Management Agency, established in 1979, and the newly created Cybersecurity and Infrastructure Security Agency, established in 2018.<\/p>\n\n\n\n

So, when I pull back the curtain on our Best Places to Work rating, I see a group of dedicated citizens from all segments of society who share a vision, and\u2014despite the odds against them\u2014have increased employee engagement at DHS steadily over the last five years. This is a true testament to the shared connection and spirit of the DHS workforce. This, too, is a part of the DHS story\u2014to never give up, to believe in the power of \u201cwe,\u201d and to remain focused on the mission and the people and communities we serve.<\/p>\n\n\n\n

We know there is always room to grow, learn and improve. That is why, under the leadership of Secretary Mayorkas, we have redoubled our efforts to build the department our workforce truly deserves. We recognize that no one serves alone and that means we need to care for our employees\u2019 families as well. <\/p>\n\n\n\n

The COVID-19 pandemic brought into stark reality just how critical our employee and family readiness efforts are, especially those dedicated to ensuring we address mental health needs. Integrating our employee and family readiness efforts with our leadership development programs and our inclusive diversity initiatives has driven a more meaningful and holistic employee engagement strategy at DHS.<\/p>\n\n\n\n

The reality is that our success is a shared one. We succeed when we strengthen our connections with one another, lead with intention, and ultimately elevate the human experience for all within DHS and the lives we touch outside of the agency. A simple score doesn\u2019t capture all of that.<\/p>\n\n\n\n

Read more about the 2020 Best Places rankings in “Celebrating top performers in the 2020 Best Places to Work rankings<\/a>.”<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

At the Department of Homeland Security, our Best Places to Work in the Federal Government\u00ae scores are an excellent example of why it is so important to get an understanding of the story behind the ranking. Equally as important is making sure the story we are telling captures more than what is wrong, especially when…<\/p>\n","protected":false},"author":73,"featured_media":25726,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"sort-date":"","content-type":"","om_disable_all_campaigns":false,"_searchwp_excluded":"","footnotes":""},"categories":[7589],"tags":[9075,7340,11685],"class_list":["post-25725","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-engagement","tag-best-places-to-work","tag-covid-19","tag-department-of-homeland-security"],"acf":[],"yoast_head":"\nThe Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers<\/title>\n<meta name=\"description\" content=\"Angela Bailey, chief human capital officer at the Department of Homeland Security, takes a closer look at the agency’s 2020 Best Places to Work in the Federal Government scores. Bailey highlights DHS’ efforts to prioritize employee engagement, during recent crises like the COVID-19 pandemic and the 2019 government shutdown.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers\" \/>\n<meta property=\"og:description\" content=\"Angela Bailey, chief human capital officer at DHS, discusses employee engagement and how the agency's workforce contributes to its success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Partnership for Public Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/partnershipforpublicservice\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-09-02T15:17:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-03T15:02:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"mpruce\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@RPublicService\" \/>\n<meta name=\"twitter:site\" content=\"@RPublicService\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\"},\"author\":{\"name\":\"mpruce\",\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/person\/b90e0b62e3b78ebf9a65a1551be04c01\"},\"headline\":\"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers\",\"datePublished\":\"2021-09-02T15:17:16+00:00\",\"dateModified\":\"2021-09-03T15:02:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\"},\"wordCount\":572,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/ourpublicservice.org\/#organization\"},\"image\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg\",\"keywords\":[\"Best Places to Work\",\"COVID-19\",\"Department of Homeland Security\"],\"articleSection\":[\"Employee Engagement\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\",\"url\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\",\"name\":\"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers\",\"isPartOf\":{\"@id\":\"https:\/\/ourpublicservice.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg\",\"datePublished\":\"2021-09-02T15:17:16+00:00\",\"dateModified\":\"2021-09-03T15:02:46+00:00\",\"description\":\"Angela Bailey, chief human capital officer at DHS, discusses employee engagement and how the agency's workforce contributes to its success.\",\"breadcrumb\":{\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage\",\"url\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg\",\"contentUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg\",\"width\":1000,\"height\":500,\"caption\":\"DHS\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ourpublicservice.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ourpublicservice.org\/#website\",\"url\":\"https:\/\/ourpublicservice.org\/\",\"name\":\"Partnership for Public Service\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/ourpublicservice.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ourpublicservice.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ourpublicservice.org\/#organization\",\"name\":\"Partnership for Public Service\",\"url\":\"https:\/\/ourpublicservice.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png\",\"contentUrl\":\"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png\",\"width\":300,\"height\":58,\"caption\":\"Partnership for Public Service\"},\"image\":{\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/partnershipforpublicservice\/\",\"https:\/\/x.com\/RPublicService\",\"https:\/\/www.instagram.com\/rpublicservice\/\",\"https:\/\/www.linkedin.com\/company\/partnership-for-public-service\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/person\/b90e0b62e3b78ebf9a65a1551be04c01\",\"name\":\"mpruce\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ourpublicservice.org\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2c1e7b558246b6834edcde27aabd7bc3d29de063484cbb5d11a5bd90a1aeb006?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2c1e7b558246b6834edcde27aabd7bc3d29de063484cbb5d11a5bd90a1aeb006?s=96&d=mm&r=g\",\"caption\":\"mpruce\"},\"url\":\"https:\/\/ourpublicservice.org\/blog\/author\/mpruce\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers","description":"Angela Bailey, chief human capital officer at the Department of Homeland Security, takes a closer look at the agency’s 2020 Best Places to Work in the Federal Government scores. Bailey highlights DHS’ efforts to prioritize employee engagement, during recent crises like the COVID-19 pandemic and the 2019 government shutdown.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/","og_locale":"en_US","og_type":"article","og_title":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers","og_description":"Angela Bailey, chief human capital officer at DHS, discusses employee engagement and how the agency's workforce contributes to its success.","og_url":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/","og_site_name":"Partnership for Public Service","article_publisher":"https:\/\/www.facebook.com\/partnershipforpublicservice\/","article_published_time":"2021-09-02T15:17:16+00:00","article_modified_time":"2021-09-03T15:02:46+00:00","og_image":[{"width":1000,"height":500,"url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg","type":"image\/jpeg"}],"author":"mpruce","twitter_card":"summary_large_image","twitter_creator":"@RPublicService","twitter_site":"@RPublicService","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#article","isPartOf":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/"},"author":{"name":"mpruce","@id":"https:\/\/ourpublicservice.org\/#\/schema\/person\/b90e0b62e3b78ebf9a65a1551be04c01"},"headline":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers","datePublished":"2021-09-02T15:17:16+00:00","dateModified":"2021-09-03T15:02:46+00:00","mainEntityOfPage":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/"},"wordCount":572,"commentCount":0,"publisher":{"@id":"https:\/\/ourpublicservice.org\/#organization"},"image":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg","keywords":["Best Places to Work","COVID-19","Department of Homeland Security"],"articleSection":["Employee Engagement"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/","url":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/","name":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers","isPartOf":{"@id":"https:\/\/ourpublicservice.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage"},"image":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage"},"thumbnailUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg","datePublished":"2021-09-02T15:17:16+00:00","dateModified":"2021-09-03T15:02:46+00:00","description":"Angela Bailey, chief human capital officer at DHS, discusses employee engagement and how the agency's workforce contributes to its success.","breadcrumb":{"@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#primaryimage","url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg","contentUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2021\/09\/shutterstock_399626929-e1630592653661.jpg","width":1000,"height":500,"caption":"DHS"},{"@type":"BreadcrumbList","@id":"https:\/\/ourpublicservice.org\/blog\/department-of-homeland-security-employee-engagement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ourpublicservice.org\/"},{"@type":"ListItem","position":2,"name":"The Department of Homeland Security\u2019s Best Places to Work in the Federal Government\u00ae scores: The story behind the numbers"}]},{"@type":"WebSite","@id":"https:\/\/ourpublicservice.org\/#website","url":"https:\/\/ourpublicservice.org\/","name":"Partnership for Public Service","description":"","publisher":{"@id":"https:\/\/ourpublicservice.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ourpublicservice.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ourpublicservice.org\/#organization","name":"Partnership for Public Service","url":"https:\/\/ourpublicservice.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/","url":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png","contentUrl":"https:\/\/ourpublicservice.org\/wp-content\/uploads\/2018\/10\/PPS-logo-with-tag.png","width":300,"height":58,"caption":"Partnership for Public Service"},"image":{"@id":"https:\/\/ourpublicservice.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/partnershipforpublicservice\/","https:\/\/x.com\/RPublicService","https:\/\/www.instagram.com\/rpublicservice\/","https:\/\/www.linkedin.com\/company\/partnership-for-public-service"]},{"@type":"Person","@id":"https:\/\/ourpublicservice.org\/#\/schema\/person\/b90e0b62e3b78ebf9a65a1551be04c01","name":"mpruce","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ourpublicservice.org\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2c1e7b558246b6834edcde27aabd7bc3d29de063484cbb5d11a5bd90a1aeb006?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2c1e7b558246b6834edcde27aabd7bc3d29de063484cbb5d11a5bd90a1aeb006?s=96&d=mm&r=g","caption":"mpruce"},"url":"https:\/\/ourpublicservice.org\/blog\/author\/mpruce\/"}]}},"_links":{"self":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/posts\/25725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/users\/73"}],"replies":[{"embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/comments?post=25725"}],"version-history":[{"count":0,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/posts\/25725\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/media\/25726"}],"wp:attachment":[{"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/media?parent=25725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/categories?post=25725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ourpublicservice.org\/wp-json\/wp\/v2\/tags?post=25725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}